Okay, this is my first post... Anyway, I have Microsoft Office 2003, SP2... Windows XP Home... If you need my dxdiag or any other information, let me know... All my other programs work great except for most of the Microsoft services... Windows update freezes after I click Custom Install OR Express... Also, all my Microsoft Office files freeze when I open them.. If I try opening an existing Office file (Powerpoint, Word, Excel, etc) or if I create a new one and open, it freezes at either the banner or it shows an empty workspace but freezes... I already tried getting help from Microsoft, but I did not want to pay per incident. If you need more details or any other information, please let me know... I didn't find another post with the same problem.. Thanks.