I had same problem. Done my head in as I loved the layout, look and estup so much I just had to get it operating 100% Gave up after toying with patches , updates AND playing around in registry to allow earlier Outlook version to install (nearly thought I had it cracked at one point and was ready to detail instructions) unfortunatly didn't work. Anyway my only workaround was two fingers to Outlook and I installed IncrediMail Works a treat for me but not all will be happy with that. I'd still love to have the option for Outlook to work but hey all else is and I got a cool e-mail prog. Any updates on this and/or progress on Outlook workaround I'd sure love to know Cheers Voyager2