rogriob26

Hi I checked the System event logs on the server and I find the Event ID 13 for when the print job is deleted, but no Event ID 10 for when the job is printed. So the job gets to the print server, is spooled, and then deleted without being printed. I use ethernet connections for printer don't use USB printer . It follows configuration of the printer below Port Settings Port Name : XeroxSec Protocol = Raw Port Number 9100 Driver WorkCentre Pro 423 PCL 6 Spool print documents so program finishes printing faster If cancels the option Spool print documents so program finishes printing faster and to mark the option Print directly to the printer gets to print usually in any station. Any clues? Thanks Rogério

Hi, I'm trying to print to a server (Windows 2000 Server) printer with generic text (SAP,Word ) and I get this event log error: Event Type: Information Event Source: Print Event Category: None Event ID: 13 Date: 17/4/2006 Time: 10:41:17 User: AM\administrador Computer: EXCSABR01 Description: Document 170, Local Downlevel Document owned by administrador was deleted on Xerox 423 Secretaria. Printer name : XeroxSec Server name : Excsabr01 IP 206.44.135.12 All of the printers that are installed in this servert have the same problem. I have all the proper permissions security set on the printer. Any clues? Thank you Rogério