patrick1paul

I would really like to appreciate Rafi a Microsoft Online Customer Service Representative, who solved my problems in one single attempt. I really salute these kind of Microsoft Employees. During course of knowing techinacl things i have experiened all support techs from DELL,HP, Gateway and Microsoft. I love Microsoft guys for helpming out, specially a assumed asian guy i belive ( RAFI ). see the below e-mail response from the Microsoft guy (RAFI). undefined Hello Patrick, > >Thank you for contacting Microsoft Online Customer Service. > >I appreciate you for taking the time to write back to us and I also >appreciate your patience regarding the issue. > >I understand from your e-mail that you wish to know >1. How to delete the folder in particular date. >2. How to speed up the access time of application. >3. Difference between Windows 98 and Windows XP Home. >4. How to secure computer from hackers. I realize the importance of the >issue and look forward to assisting you today. > >As a Customer Service Representative, I can assist you with the support >options available with your Microsoft product. However, I have taken the >time to look through Internet and found a web site which may assist you: > >Please visit this link: >http://windowsxp.mvps.org/wshdelfolder.htm > >Please note:The links in this message may lead to Non-Microsoft web sites. >Microsoft provides 3rd party resources to help you find e- service and/or >technical support resources. The information at these sites may change >without notice. Microsoft is not responsible for the content at any 3rd >party web sites and does not guarantee the accuracy of 3rd party >information. > >To increase the speed of a program access, I would suggest you to clear >files from "Prefetch" folder of your Windows XP, as Windows XP uses the >"Prefetch technique" to load applications much faster than its >predecessors. Using this feature the operating system gathers information >about each program that you launch and stores that information in the >\Windows\Prefetch folder. Then on subsequent restarts, Windows XP uses the >information in the Prefetch folder to essentially preload parts of those >programs at boot time. Thus, when you launch your application, it appears >to load really fast. > >However, the Prefetch folder can accumulate too much information over time. >This makes the operating system so busy loading bits and pieces of lots of >applications into memory that it ends up slowing down the boot process. You >can clean out the Prefetch folder at any time. I have listed the steps >below: > >1. Click Start >2. Click Run >3. Type Prefetch >4. Click Ok >5. Press [Ctrl]A to select all the files. >6. Press [Delete] > >As you use your system, Windows XP will rebuild the contents of the >Prefetch folder. > >To compare Windows 98 with Windows XP, I have found a Microsoft Self-help >web site which, may assist you: > >Please visit this link: >http://www.microsoft.com/windowsxp/home/evaluation/whyupgrade/featurecomp.mspx > >http://www.microsoft.com/windowsxp/pro/evaluation/whyupgrade/wxpvswin98.mspx > >Patrick, for your convenience, I have researched Microsoft Resources and >would like to inform you that there are three fairly simple steps that will >help protect your computer from viruses and other malicious intruders. Use >an Internet Firewall to put a barrier between your computer and hacker >attacks. Make sure your operating system and other software are up to >date. Ensure that you have up-to-date antivirus software installed. > >I would like you to know that Microsoft provides no-charge support for >removal of Spyware and virus from Windows XP based computer. > >I hope the above information is helpful. If you have further questions, >please do not hesitate to contact us. > >Thank you for using Microsoft products and services. > >Rafi >Microsoft Online Customer Service Representative > >If you have any feedback about your Online Customer Service experience, >please e-mail my manager, Abhijit Rao, at managers@microsoft.com Title Edited - Please follow new posting rules from now on. --Zxian