sl.robinson9

Thanks for the 2 replies. I was able to go back and restore to a point on 1 May and that seemed to fix both problems (installer and word). I am not proficient in writing code as you suggest T D, but would give it a shot with someone guiding me, if needed. I've also downloaded windows installer 3.1 from the softwarepatch.com website. Haven't installed it yet; will wait and see if the problem reoccurs. Or do you recommend I go ahead and install anyway? Steve (Dell Dimension 8200 | 1.8G P4 | 1280MB PC800 DRAM | XP PRo | NVIDIA GeForce4 |

I am trying to reinstall MS Word via my Offfice 2003 disk, and the Windows Installer hangs and then eventually says "The Windows Installer Service cannot be accessed. This can occur if you are running Windows in safe mode, or if the Windows Installer is not correctly installed. Contact your support personnel for assistance." I am not running in safe mode and I have no idead why the installer would be broke or corrupted. And of course there is no 'support personnel.' This problem may have just started as it seems directly related to my MS Word problem. I posted a related message on the MS Word forum. Ideas??? Steve

For some very strange reason the following problem just started happening in the last day or so. When I open MS Word (2003) I get the following error message: This document could not be registered. It will not be possible to create links from other documents to this document." I have tried system restore and detect and repair function but nothing works. when I try to repair the application, the Windows installer starts but then gives the following error message: "The Windows Installer Service could not be accessed. This can occur if you are running Windows in safe mode, or if the Windows Installer is not correctly installed. Contact your support personnel for assistance." So I can't reinstall the software. What do I do to fix this? Steve