FaxOne Systems LLC is proud to announce the release of OpenPoint Issue Tracker Version 2.1. It may be downloaded free from ZDNet . OpenPoint Issue Tracker is an easy to use, multi-user, Web-based tool designed to monitor and report progress toward resolving issues, bugs, service requests, and enhancements. Issues are organized by project, subproject, and category. Management and issue tracking reports can be viewed online and exported to Excel. Issue detail can be exported to PDF. Other features include the ability to select user-specific issues to track (My Issues) and cross-project issue search. OpenPoint Issue Tracker is very easy to install and includes a built-in Web server. Users need only a Web browser. OpenPoint Issue Tracker is written in Java (it requires JRE 1.4.x or newer) and currently uses a Microsoft Access database as a back-end. FaxOne may release a SQL Server version in the near future. The license for the freeware version does not expire, and you can have as many users as you wish. The product must be registered on first use, and we ask that a short product survey be completed after using OpenPoint Issue Tracker for a while. We'd greatly appreciate your feedback on the product, good, bad, or otherwise. Reply to the forum or send us an email at issuetracker@faxone.com. More information is available at http://www.faxone.com. Features Free! Unlimited number of users Web-based; users require only a browser Simple set-up Built-in web server allows you to run it at your site Intuitive user interface Hierarchical project/subproject categorization 'My Issues' lets users select their own subset of issues Search feature Issue Reports: - My Issues - Issues By Status - Old Issues Report - New Issues Report - Issue Detail PDF Management Reports: - Hot List - Issue Statistics - Issues by Responsibility Export reports to Microsoft Excel and issues to PDF User-defined issue types Two levels of security (administrator and regular user) Sample Screenshot
