churchdrums

I had these two updates (KB905915 & KB910437) fail to install on one of our computers, but I finally figured out how to overcome the "Access Denied"and "Failed to Install Update" statements. Symantec even recommends that you install their products this way. Configure your system for a "bare booted" version by using MSCONFIG with these settings: First, run MSCONFIG.EXE by entering it in the "Start">"Run" box, and clicking "OK". Under the "General" tab, click on "Selective Startup" and UNcheck ALL BUT "Load System Services" and "Use Original BOOT.INI" (these two must remain checked!). Then go to the "Services" tab and put a checkmark in the box at the bottom for "Hide All Microsoft Services." (Many listed items will disappear.) Then Click on "Disable All." This will disable everything that is Not Essential to running Windows XP. Click on "OK" and choose "Restart." When it reboots with the "bare system," click OK on the MSCONFIG warning screen that comes up as it reboots, and then, when Windows finishes loading, you will be able to install the updates. Don't put MSCONFIG back to a "Normal" system yet until the Updates have been installed. (I went to the Microsoft site and downloaded the individual updates so I could run them myself instead of having to use the Update manager or Internet Explorer at "Tools">"Windows Update".) But these usual methods should still work, too. After the updates have installed, remember to go back to the MSCONFIG window and click on "Normal Startup" so that everything runs again!