ok here is a registry file, Aparently some uninstallers are removing the "Start" value from the registry forcing the service to not show up as being installed. I have pasted the Registry fix below just copy and paste it into a new text document then rename the document to fix.reg also included it as an attachment =============================================== Beginning of file =============================================== Windows Registry Editor Version 5.00 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\AudioSrv] "Start"=dword:00000002 =============================================== end of file =============================================== Audio_fix.reg