Hi everyone I am new to the forum, my name is Mike. I am looking for some help. I am trying to help my sister with her computer, she run's win98se. A fatal exception just comes on when she is not even at the com, fatal exception 0e 0028:f000e816 the blue screen. When she hits any key like the screen say's she will get a black screen with little green marks down the left side, then she has to reboot. Any help would be great. Thank You Mike