My problem is that I cannot scan from the HP,PSC2510 all in one printer.When I try to scan all I get is 6 distorted images. HP has told me that there is a corrupt DLL,& I will have to contact Microsoft for them to address the problem. What I find strange is that the computer is a HP & they installed Windows in section on the hard drive so as it can be retrieved when ever needed. As said above they know nothing about Windows??????? If I go to the camera wizard in Windows I can scan from that: so there is no problem scanning from Windows direct,so how can it be that Windows has as corrupt DLL,when it scans???? I have spent 5 hrs (in total) at various stages on line talking to HP tech trying to get them to talk me through. What I am trying to do is to find out which DLL "maybe" corrupt and repalce it. I have deleted the hard drivr,formated it,reinstalled Windows & the problem is still there. Thanks