Niebelung

Okay, not sure if this will be helpful or just plain confusing, but here goes. I am a trainer for a company who takes outsourced Gateway TS calls. Unfortunately, Gateway has not identifed this as a known issue yet, but every tech who corners me in the hallways at work has taken 20 of these calls per day or more. While teaching two classes simultaneously, there hasn't been much time for research, so I had been telling them to transfer the calls to MS until further word from GW, but apparently that's not the way to go, hmm? I do know one thing. GW's OEM XP upgrade will only work w/ GW's OEM version of ME, not 98 or 98SE. Also, GW (in their infinite wisdom) will not ship out older versions of Windows: they MIGHT sell you one (if they're even still in stock), but they will not send you a free windows OS. Some of the techs had said that if you write zeroes to the HDD, then load ME, then load the upgrade immediately afterwards, that it works. I haven't tested it myself yet, but doesn't that sound like a typical solution to a GW/MS issue? ~ Niebelung