here is my plight...... A colleague has emaileda word document to me. When I try to save the attachment using save as, it defaults to the following dir. C:documents and settings>username>local settings>temporary internet files>OLK7. I have never created this folder???? When I try to open the directory. I only get as far as temporary internet files and cannot see the folder "OLK7"??? Would it have something to do with the fact that the local settings folder icon is faded????? I have a couple of hundred word documents that I cannot access???? Can anyone help????