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Ok, I am running into some really big problems here, at home, and in the field. I am running into problems with Activation and Authentication. All XP installatins are being done with the customers legit XP CD. In a lot of cases I am having problems with Activation. No problem, a very annoying call fixes that. Now Authentication problems are arising, in some cases, when using XP's update. No way around that, that I know of. In some cases I need to Authenticate to get Custom Updates though XP's update feature. Someone please tell me what to do when this happens. Also, I have some questions: How many hardware changes are we allowed before Activation starts giving us a headache? How many reinstalls without hardware changes are we allowed? Anyone have a rough estimate on how much it is to purchase another key, and will it fix all the above problems, at least till I reach that magic number again? I reinstall XP A LOT so I really need to know this stuff and Microsoft will not tell me. They keep dancing around the question when asked. Personally I am so frusterated I am ready to give Microsoft the boot and go straight Linux, but some of my customers arn't. Thanks for your time on this matter. Title edited -- Please, use [TAGS] in your topic's title. Please follow XP Forum Rules from now on. --Sonic Edit: Thanks Sonic, I was going to go back and edit it myself, after I saw I forgot to do it, but soon found out I can't edit my title. --HippieCat