[Win98SE SP2 Modem problem]

Thanks for all your help guys. I think this issue is dead. I've tried restoring vcomm.vxd after installing SP2 - no joy.

I took the time to play around. The 5699 ( not A or B ) works fine with no unofficial service packs. I dug up SP1 v1.6.2 had the same problem. I guess i just never noticed before.

I appriciate all the time you guys made giving suggestions.

RedwingTech

[Win98SE SP2 Modem problem]

erpdude8

Got another one of these 5699 modems.

Fresh install Win98SE

Tested modem BEFORE SP2 install - connects and reconnects ok

AFTER SP2 install connects but 630 error if you try to reconnect. Have to reboot to connect again.

- tried another PCI slot - no joy

- re-install 98SE and DID NOT install MDM DRV. Then updated to SP2 and installed MDM DRV -- no joy

will note more as i try it

RedwingTech

Yikes!

ran sfc - no problems

log notes;

104 folders examined.

1268 files examined.

397 files added to verification data file.

0 files removed from verification data file.

330 files updated in verification data file.

0 files restored.

0 file changes ignored.

[Win98SE SP2 Modem problem]

erpdude8

Thanks for going the extra mile here. This problem has happened with multpile different computers and multiple different 5699 modems. I've made it a priority to test the functionality of them out before running SP2 and no problems. But once SP2 installed the modem has the problem.

I haven't run into another one yet but as soon as i do i'll try SP2 and try another PCI slot. I'll keep things posted.

Cheers

RedwingTech.

[Win98SE SP2 Modem problem]

erpdude8 : Ya i've tried the driver uninstall and reinstall to no avail. I'll try moving it to another PCI slot and see how goes.

Cheers

RedwingTech

[Win98SE SP2 Modem problem]

MDGx

Thanks for the reply.

Great utilities you've pointed out, i use them all the time. Don't really have to do much hunting to find the INF file. I just don't know what i'm doing with it.

[Win98SE SP2 Modem problem]

Rhelic : I tend to agree with _most_ of what you say. We sold USR 5699 winmodems for _years_ with no problems. And your correct about the CPU usage. However you can find really _cheap_ winmodems with zero quality control and they suck ( but that's NOT the issue here ). I'm sure we can all put this debate behind us.

My problem is not a hardware vs software modem. It's a specific model of USR modem that doesn't work correctly after the installation of SP2.

I would be estatic if there was another driver that fixes the issue, but i'm afraid i have not found one. Plus i have seen a few other non-5699 USR modems that do this. I have not had this problem with any other brand of modem ( including very cheap winmodems ).

Does anyone have a clue what else might change with SP2 that would have this affect on the modem.

Just random observations:

- it's not motherboard chipset specific ( happens on Via, Intel ... )

- reinstalling the MDM DRV makes no difference

- changing the COM port makes no difference

Redwing Tech.

[Win98SE SP2 Modem problem]

I've only used the release versions of SP2 ( 2.0 - 2.0.1 - 2.0.2 )

Didn't use any of the beta's

As far as i can remember all of them had the problem.

RedwingTech

[Win98SE SP2 Modem problem]

Thanks for the replies guys.

Roving : Ya it's definitely a driver issue. But the problem is that this problem didn't happen before the SP2 install and has always happened after, in particularly with the USR 5699 winmodem.

krick : I totally agree with you guys on the winmodem vs HDW modem issue. Problem is that these are customers computers. And we sold a lot of 5699 winmodems back in the day. I didn't notice this problem for about 2 wks or so since i usually do a single connection test. Can't really tell them to just buy a new modem.

I've stopped using SP2 on systems with USR winmodems since.

Gape : Latest drivers, hehe, the USR driver on the website is years old and has always worked. No updates available.

charles__ : yup i had thought of that one, but sadly no. No fax programs either.

So do you guys have any other ideas? Maybe a clue as to what possible changes SP2 makes to how a modem driver works? It seems that it's only the USR winmodem i'm having difficulties with.

Cheers

RedwingTech

[Win98SE SP2 Modem problem]

It seems that if i install Win98SE SP2 on a system that has a USR winmodem installed, the modem driver begins to act up. You can successfully dial and connect ONCE. But if you disconnect then try to reconnect you get a "DUN 630 error - modem not responding"

If you reboot you can dial again, but still only once.

I've primarily noticed on USR 5699 winmodems but also a few odd other USR winmodems.

Do you have any thoughts or suggestions?

Andy