Hi All, I Installed Microsoft Framework .net 1.1 and then Norton Ghost 9.0 put in its key and it installed fine then i tryed making a image of my drive to a folder on my external hardrive via USB and went through all the steps and at the end I got this error. "Backup of C:\ did not complete successfully." "The Virtual Volume Imaging Driver (pqv2i.sys) is not present on the system." "Error EC8F000C: Cannot find the Virtual Volume Image Driver." "Error 00000002: The system cannot find the File Specified. Unspecified error I use XP pro with SP2. I spoke to Symantec and they said the System Restore on XP is causing it,so I disabled System Restore and the same error appears. Anyone have any ideas on what I can do to make a clean image copy? Thankyou, Chris