@ tommyp- hfslip used 270805 Thanks for the reply but it did not work. I removed the following fixes from the HF folder Viz Msjava.exe, IE5.01sp4-KB896727-Windows2000sp4-x86-ENU.exe, Q832894.exe MDAC is the latest one 2.81 Secondly where do I put these cab files to avoid downloading form the net again and again i.e. ieawsdc.cab, muweb_site.cab, swflash.cab etc. these are actually ActiveX controls SOLVE THIS PROBLEM PLEASE...... At the end of the installation when you try to click the Outlook Express and Address book it displays the following message "Identity switch cancelled " close the applications. When you try to make a new connection for dialup the following error occurs"icwconn1.exe has generated errors" Thanks kreative19