Again Thanks for trying to help me but that will not fix this. Try this and see what yours will try to dial. Go to MS outlook 2002, address book, Edit or choose any contact, Go to fax number, put in a local number that does not require 1 + area code and see what it does. Mine will put 1+(local area code)then number and I can not get rid of it. Since MS Fax uses contacts to get numbers from its a pain to put the numbers in each time I fax a local. Then when it tryes to dial I will hear this number does not require an area code. Any chance I can get MS fax to use something else as address book. Thanks Dave