Gillman

Hi there, Please could someone help my pal with the following problem? He's using Windows XP Home, Build 2600 SP2 Operating system and after logging into his pc, all he gets is the windows desktop wallpaper and nothing else. He ran the task manager and noticed that explorer.exe wasn't running so then attempted to run explorer manually, but it still did not run. Safe mode works ok and he did an Adaware and Virus check followed by assistant restore, but explorer still fails to load. Since he's using SP2 it won't let him use SP1 disc to do the repair. He tried running 'sfc /scannow' but it didn't display any results in normal mode. Windows update is up-to-date. Can anyone recommend a repair solution to this problem, please? Could it be a registry or corrupted file issue?