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charles__

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Posts posted by charles__

  1. Good to hear they are going to fix it for you but it should of been install correctly before they sent it back to you. I use to be a mod on modemsite.com and from what you have posted they just did not install the modem correctly. Some modem are installed first than a reboot windows will find new hardware and you just point it to the drivers or hit cancel and run the setup.exe in the drivers. You always remove the drivers first and shut down to remove any hardware.

    From what I see on MSN System Requirements the other should of been fine.

    http://join.msn.com/dialup/requirements

  2. Go to dial up folder right click your connection icon go properties,make sure your modem is listed in the connect using window. Do you have the drivers that came with the modem?

    You can not use the add new hardware to install the modem. These software modem use software ports not hardware ports. Two things you might try,one would be uninstall the modem drivers ,shut down and put modem in other pci slot,boot up and when windows finds new hardware install the drivers.If com port2 is listed in the device manger this is the hardware port and some modems have in the inf file to install to this port but windows think it is already in use and will not install the modem so you need to go into the bios and disable com port 2 and reinstall the modem in the same pci slot or you might just disable com port2 in the device manager,uninstall the modem drivers,reboot and when windows finds new hardware install the drivers. one more thing to check is the modem install instruction that came with your modem. Some modems with the agree chip set or lucent need the drivers installed first and there drivers have a setup.exe in the drivers,if the modem is already in the pci slot what needs to be done is remove the drivers,reboot and when windows finds new hardware click cancel until you get to the deck top,install the drivers from the setup.exe and it will install the modem.

    These drivers should work with your modem. before using them check the version that you have. These are the 8.30 only us them if it is an upgrade to the drivers you have if you have like 8.17 or so on. Check the drivers version because Lt modem have other chipset that use other drivers. Do you have the make and model of this modem.

    http://www.agere.com/entnet/modem_driver2.html

  3. What are you showing in device manager for the modem? Did you uninstall the drivers for the old modem in the add remove program. Do you have any old dialup connection in the dialup folder? What is the make and model of the new modem and is it a pci modem? Go to the control panel,modems,diagnostics, is there more than one modem listed? High light the modem and click more info. If the old modem is still listed and still in the pc go the device manager and disable it for now and then latter you need to uninstall the drivers to the modem first then shutdown and remove the modem itself. Always remove the software first than the hardware.

  4. spybot would not be a problem but registry cleaner would. might remove smileysource.exe also.

    http://www.fbmsoftware.com/spyware-net/pro...ource_exe/1663/

    If you are getting an error on a program that you use just uninstall the program and reinstall it.

    Might also clean out your windows temp folder. If you have any adware that is there it will reinstall after you reboot.

    If you have installed and unistalled alot of program over the years

    they leave behind alot junk. Might install RegCleaner and run.

    http://www.321download.com/LastFreeware/in...html#RegCleaner

  5. Probably the file called pppmac.vxd and mstcp.vxd in your windows system are corrupted. Try to uninstall/remove "dial up adapter" and "tcp/ip" in your control panel

    Are connecting to the net with DSL or Dialup,if dsl might check this page after problem it fixed.

    http://www.speedguide.net/read_articles.php?id=119

    Do a find on your system files and see how many copys of the file PPPMAC.VXD.

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