Hi. I am trying to create a new image but the problem I am running into is that after sysprep runs, it places a windows media player icon on the desktop, start ment, and quick launch bar when anyone logs in for the first time. Before sysprep, none of these icons were there. Also, I arranged the internet explorer and outlook express icons in a folder called "Internet Explorer" on the all users's start menu before I sysprepped and imaged. They keep reappearing on the start menu's programs folder. Any way to prevent this? Thanks in advance. dc.