Actually I am using windows update to check to make sure the updates are installed. I did use those switches for the hotfixes as well, and I know they are the right ones, because of the hotfix ID in the filename. I just found out that they are creating log files in C:\Windows that looks like it is unable to access a file from the extract process for some reason. I tried to download one hotfix, but it still does not seem to want to install. I will try to redownload the others, and let you know what happens. Also I did reboot, and qfecheck does not report these hotfixes installed. EDIT Ok, when i install 821253 through user interaction, it installed successfully. I then verified with qfecheck, and it saw it as well. Does anyone know any reason why it would not want to install with /Q /M /Z or /Q /U Z? I tried both.... Thanks for all your help so far.