I have a pc with xp installed running word 2002. Everything working fine untill this morning, when word 2002 won't open. Just hangs at the startup screen. Tried deleting normal.dot, tried again and it worked fine. Tried opening it again...hangs.... So it will open fine, aslong as i delete normal.dot before i open it...not exactly practical. When it hangs, word does open, eventually (1-2hours later). While it is "thinking" it is using no cpu power and about 6mb ram. Anyone know a solution for this? Thanks