sorry for the delay, collecting information and.... sending
@Tripredacus
thanks for the interest, really appreciating it (because at majorgeeks.com they mocked the situation and at microsoft.com they didn't bother to reply at all)
"You should do the step-by-step confirmation boot to hopefully find out which item is actually causing the problem." you mean with the console that is shown with the F8 key?
"Also your hardware may not be correct for Windows 2000, can you post your specs?" the machine is an old by now MSI K9NBPM2-FID main board with AMD Athlon 64 3200 2.01 GHz processor and 2 GB RAM, don't think it's the one that is so much incorrect because in the past we had installed windows XP professional with windows 2000 professional and didn't had problems, the problems are occurring recently
also we had experimented by copying those four system32 files from the i386\driver.cab\ and the i386\SP4.cab\ of the windows 2000 original CD but after it loads the start up screen it crashes showing a blue screen so copied back again the back up files and left them as they were