Hi everyone,
Just an update for those following the thread: BigMuscle forwarded me my login details manually on January 29th (thanks!) The automated email system did not work in my case and I never received an automated email after donation. As BigMuscle said earlier, make sure you check all your spam/clutter folders to make sure the automated email isn't there. Based on anecodatal evidence, it seems there is some problem with the automated email system - sometimes it works and sometimes it doesn't. My best guess is that the automated email system "spoofs" the sending domain (the email does not actually originate from glass8.eu but from another service domain) and some email services reject this as a phishing scam (such as Microsoft-run email servers). Looking at AlexL's email address, it appears to be a Microsoft-run email server, just like mine...