Hey guys,
I have an ST31000340AS 1TB drive. I can "spin down", remove paper, and spin up successfully, but when I get to the "F3 1>N1" command, I get "Unknown Diag Cmd Failure 12CC4". After this failure, I can successfully spin down the drive before removing power.
I was able to view the drive in Device Manager briefly, and found that the firmware is SX15 (not SD15 as the printed label indicated) like this:
I configured BIOS to allow hot swapping
Did the spin down/remove paper/spin up procedure
Connected the drive via SATA to motherboard
Windows installed driver for the HDD
Found the drive in Device Manager
Viewed the Properties and found the firmware version written somewhere (forget where exactly)
The drive did not have any volume information, and it did not stay mounted long. It disconnected after several minutes.
Regardless, after getting the 12CC4 error, I tried to do the "F3 T>m0,2,2,,,,,22" command. I got no response through the terminal, even after waiting for 2 HOURS. I tried "CTRL + Z" and it was unresponsive, so I did a power cycle. It still responds to the spin down/up procedure just fine, but I can't get past the N1 step and I'm afraid to try the m0,2,2,,,,,22 step again.
Any advice?
P.S. - "F3 C>Q" also yields the "Unknown Diag Cmd Failure 12CC4" error.