I need a little help; actually I need a lot of help. About a year ago when I tried to install service pack 1 the whole **** computer crashed. I ended up using some tool (which I don’t remember how I got to it) to wipe out everything and had to reinstall XP (not sure if I reinstalled or used some repair tool) and all other programs. Everything went OK except I could not find my program key for my FrontPage 2002 program. OK let’s flash forward to the present. I have tried to download a program, Stopzillia, to stop popups. I keep getting this page. The page cannot be displayed The page you are looking for is currently unavailable. The Web site might be experiencing technical difficulties, or you may need to adjust your browser settings. Please try the following: • Click the Refresh button, or try again later. • If you typed the page address in the Address bar, make sure that it is spelled correctly. • To check your connection settings, click the Tools menu, and then click Internet Options. On the Connections tab, click Settings. The settings should match those provided by your local area network (LAN) administrator or Internet service provider (ISP). • If your Network Administrator has enabled it, Microsoft Windows can examine your network and automatically discover network connection settings. If you would like Windows to try and discover them, click Detect Network Settings • Some sites require 128-bit connection security. Click the Help menu and then click About Internet Explorer to determine what strength security you have installed. • If you are trying to reach a secure site, make sure your Security settings can support it. Click the Tools menu, and then click Internet Options. On the Advanced tab, scroll to the Security section and check settings for SSL 2.0, SSL 3.0, TLS 1.0, PCT 1.0. • Click the Back button to try another link. Cannot find server or DNS Error Internet Explorer I get this message at any site where it requires me to go to another page to fill out a form. (Hmmm could be a clue) This happens when I click to go to the form page. I went to microsoft’s web site and searched around and found what might be the problem, update 831167. I go to download update 831167 and I get a massage I need service pack 1. With much trepidation I go ahead and try to download service pack 1, I get a message that I need Internet Explorer 6. I have Internet Explorer 6 but I go ahead and download it and try to down load service pack 1 again. Now I get a message after I get to 87% installed that says. Software Installation Red button with an X init Software Installation The software you are installing has not passed windows logo testing to verify its compatibility with windows XP (Tell me why the testing is important). OK Well fine a microsoft software package that has not passed it’s logo testing. I can live without it I think, but can I. I go and try to load a new copy of FrontPage 2003. I get this message Setup has detected an incomplete windows XP service pack installation on your computer. **** I can't download anything from any web site. My computer is a HP Pavilion that is over two years old. If any one can understand my babbling please help Thanks Bob