Sure it is.Tools (and support for them) are about ORIGINAL CD/ISO's, not for *some WAREZ* that you got *somehow* In the remote case that you will start whining about the fact that I cannot possibly know if you handcarved yourself the 9-in-1 yourself instead of dowloading a WAREZ, I know because if you had done that, you would also have the original. And yes , the "the dog ate my original CD, and I only have this 9-in-1 left" has already been heard before. Seriously, now, get an original CD (which will work at first try) or find some other place to get assistance/support, here it is expressly forbidden, see #1.a: http://www.msfn.org/board/index.php?app=forums&module=extras§ion=boardrules jaclaz Whoa ... I did not WAREZ anything. I bought this CD legitimately from a local PC builder who used to fix my old Dell. My product key for the install is legitimate. As a content creator myself, I do not use WAREZed software. I bought my install CD honestly and in good faith. I was assured that what I was buying was a legal install copy of the OS and I've never had any reason to question that assertion. The product key registers with Microsoft without any issues. I bought it to upgrade from XP Media Center to Pro. It's never given me an ounce of trouble in all of the times I've had to do re-installs over the years. I've received my automatic updates from Microsoft without issue. I have no reason to doubt that the copy of Windows XP Pro that I use is genuine. You should not accuse someone of being dishonest without at least asking a few questions about where or how that person obtained the OS/software/content in question.