Thanks, Sneaky. Actually the card is a Pine PCI3800. I tried all the slots to make sure it wasn't connectors, the monitor cable works, etc. I called Pine and tech support told me I need to "disable my onboard vid card" and then the Pine ard should be recognized. Since the motherboard is not a Pine, I was told I need to contact --- Dell. I typed some keywords into Dell KBase. ... I have no idea how to do this ... especially since I cannot see the desktop!