this is the IPv6 Helper service which provides IPv6 over IPv4 networks. So install the Sp1 for Windows 7 which includes a lot of fixes, maybe your issue is also gone. If the issue is not gone and if you don't need this service, stop the service. ah, well, the problem here is... i cant get the windows 7 sp1 to install in my pc either... it downloads, installs but when it tries to configure, it always gets stuck at 70%, it restarts several times, gets stuck at same percent and i get error 0x80070643. and i really do want the cpu issue gone without doing such a round about way of turning off iphlpsvc. i already do it, but it means i have to suffer 20mins of agony while i wait for it to turn off every time i start after a shutdown. sorry if i'm bothering you.