OK, a friend of a friend wants me to fix her laptop. Right now it will not boot. It posts to BIOS splash screen, goes to boot from HDD1 and stalls at a blinking cursor in the upper left of the screen. F8 will not bring up the boot options menu. The laptop is a Dell Studion 1555. The girl has no discs or documentation, and there is no CoA on the laptop. I'm not even sure what flavor of Vista the machine is running. There is a recovery partition but I've no idea how to access it without booting windows. In an ideal world, I'd like to recover the OS using the Dell supplied recovery partition but I think the odds are pretty slim that is even possible. Near as I can tell I would need a Windows Repair disc for her exact version of Vista, i.e. Home, Ultimate, etc., 32- or 64-bit, SP0 or SP1, etc. That all seems like too much trouble, but if anyone has ideas, I'm listening. Option 2 is a complete reformat and reinstall, including a wipe of the recovery partition. This would be simple if the PC had a CoA stuck to the bottom, but it doesn't. So in order for this to work I need to extract the version of vista and the product key from the machine. Also not sure how to do this without getting into windows. I have booted the laptop using an Ubuntu disk and can access the contents of the main partition. My third option is to just install Ubuntu and give it back to her.... Any ideas? I'm grateful for any help. Maybe Dell can give me some info if I give them the service tag #? -DylanC