Thank you for your quick reply. Unfortunately, that didn't work. However... we apparently didn't take a key fact into consideration... I'm apparently an id***. Who knew?! I didn't... but that's probably because I'm an id***. What's you're excuse? ANYWAY, in my external file where I wrote down the activation code, I somehow wrote down a "Y" as a "T." After I finally decided to crawl around and double check the sticker, I found the error. It's amazing how fast the activation goes through... when you have the correct information. Duh. Well... thank you again for your response. I'll try not to be quite so dumb in the future! Thanks everyone!