Rousie, from your picture, you will need to unscrew the bottom 3 Torx screws. Then you will want to put in a cardboard or business card where the top middle one is at. Btw, when I wait too long after the HDD powers up, I get the same error. So wait until you are ready and then power up the HDD with the sata power connector. Then wait until it quiets down before you start the procedure.