Hi, I don't know much about computers, so please try to keep it simple My operating system is Windows XP Home Edition Service Pack 2 (or 3...) Everything is normal. When I log in everything looks fine, I see my desktop, All my shortcut icons and everything. However when I try to run a program or open up ANYTHING, the following error occurs: "The exception Privileged instruction. (0xc0000096) occurred in the application at location 0x01a032c2. Click OK to terminate the program. Click on CANCEL to debug the program" The last thing I was doing was on the internet (more specific Facebook ) I did not download anythingn for the past 2 months before this error happens, and I barely use my computer. Nobody in my family use it much either. More specific: Shortcuts wont work, everytime I try to run a shortcut, this error pops up. Start menu works though. But when I am at the start menu, everything is the same, I cant load Control Panel, My documents, Anything. HOWEVER! I can run the "run" and browse through my computer but still cannot do anything (Start -> Run). Thanks to this, I was able to back up by using copy and paste. Those works. its just that this problem does not let me open up anything except for the Start -> Run command. I cant even use the Run program to Open up A program its all same. However I just can right click and copy and paste. Thats about it. Help? -From Minwingo