So I am trying to fix my seagate and I have the cable but the drivers are not working for me. I installed Handset_USB_Driver_32_v2.6.2.0 drivers for XP and at first I wasn't getting the prompt for new hardware but now I get a code 10 error. For that error I did try to uninstall USB controller drivers and that didn't help, especially if your you disengage the drivers for the mouse and keyboard. So then I installed the PL2303_Prolific_DriverInstaller_10311 drivers that I think Vista recommends. BTW I have a triple OS system: Vista, XP and Ubuntu. The prolific drivers I think gave me a code 1 error in Vista. In short I am having trouble with the drivers that won't install for a new device, assuming I have the connections correct which I think I do then the drivers are the only thing in my way.