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Hello, To let you know, My HD Barracuda 500GB with firmware SD15 just died yesterday. (not detected in BIOS) I chat with Seagate Technical Support, and the guy was aware of this problem, and gave me a case number and transfer me to the Recovery Department, and they told me to ship my disk (prepaid by UPS) and they will update my firmware for me and ship me back the disk (operational)...for free... Martin