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Phil Payne

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  1. Hello b-man Thanks for your quick response. I hadn't gone this route before. On checking I found only "Line In" muted which I 'unmuted' but to no effect. All other mute controls accessed through Control Panel and System Properties show unmuted and 'high'. Are there any other places where I could have mute on I wonder? Cheers.
  2. Hello, I have a Dell Dimension XPS Gen 3 with RAID 1 (Mirrior) configuration. Recently a Raid drive failed and it had to be replaced which involved a complete 'rebuild'. Prior to replacement I copied all 'C:' drive folders and files to a new Seagate external drive. Since RAID rebuild I have installed a clean Windows XP Pro, 'upgraded' it to SP3 (from SP2) and re-installed all my applications except one - MS Office XP. On trying to reinstall/start MS Office straight from the external drive by clicking the .exe files I keep getting the message "PC is not confgured for this software". I tried copying all MS Office folders and files to the C:\\programs folder and receive the same message. (I'm hoping that I didn't copy all that was required.) On trying to reinstall MS Office from the original discs I get message something like "cannot find prequalifying software". During this attempt I am asked to point to the external drive where the software can be found, i.e. the external drive, and even though all files from the previous build are there, they still cannot be 'found'. What can I do to reinstall MS Office? Am I now condemned into buying the full product because I started with an OEM provided MSOffice?. Hope someone can advise. Thank you.
  3. Hello, This is my first post here, I am not a PC expert by any means. Hopefully I won't waste anyones time. I realise this may be a continuation of the thread http://www.msfn.org/board/index.php?showtopic=120963 but as it is over a year since that 'solution' was provided I felt a new thread was appropriate. Needless to say that solution did not work for me. History of my problem: I have just reinstalled Windows XP Professional 2007 (sad story I'll not bore you with) and chose to move to SP3. Thereafter on boot up and after login, the familiar windows login theme starts but stops suddenly half way through. The PC continues to boot and all applications function correctly except for the sound system. No sound whatsoever! All audio drivers show they are functioning correctly in Device Manager. The only odd things I've noticed are: 1 Differing information is presented depending on how you approach it:- Going through - Start/Control Panel/Sounds & Audio Devices/Properties I see "SB Audigy 2 Audio (C8C0)" Going through - My Computer/System Properties/Hardware/Device Manager/Sound, Video and Game Controllers I see "Creative SB Audigy 2 (WDM) PCI Slot 3 (PCI bus 4, device 2, function 0)". I don't know if (C8C0) - (WDM) difference is significant! 2 'Legacy Audio Drivers' Properties has no entry (is blank). I have attached a "Belarc Advisor Current Profile Home PC.pdf" report so that you can see my PC's 'profile'. I hope someone can provide a solution or an insight into where to go next to solve my no sound problem. Thanks Belarc_Advisor_Current_Profile_Home_PC.pdf
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