I followed those instructions and got the following information: Log Name: System Source: Microsoft-Windows-FilterManager Date: 7/12/2009 10:31:47 AM Event ID: 4 Task Category: None Level: Warning Keywords: User: SYSTEM Computer: Description: File System Filter 'bdfsfltr' (Version 6.0, 12/31/2007 3:12:12 AM) failed to attach to volume '\Device\CdRom0'. The filter returned a non-standard final status of 0xc0000013. This filter and/or its supporting applications should handle this condition. If this condition persists, contact the vendor. Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Microsoft-Windows-FilterManager" Guid="{f3c5e28e-63f6-49c7-a204-e48a1bc4b09d}" /> <EventID>4</EventID> <Version>0</Version> <Level>3</Level> <Task>0</Task> <Opcode>0</Opcode> <Keywords>0x8000000000000000</Keywords> <TimeCreated SystemTime="2009-07-12T15:31:47.586Z" /> <EventRecordID>142353</EventRecordID> <Correlation /> <Execution ProcessID="4240" ThreadID="4796" /> <Channel>System</Channel> <Computer>CrazyKitty-PC</Computer> <Security UserID="S-1-5-18" /> </System> <EventData> <Data Name="FinalStatus">0xc0000013</Data> <Data Name="DeviceVersionMajor">6</Data> <Data Name="DeviceVersionMinor">0</Data> <Data Name="DeviceNameLength">8</Data> <Data Name="DeviceName">bdfsfltr</Data> <Data Name="DeviceTime">2007-12-31T03:12:12.000Z</Data> <Data Name="ExtraStringLength">14</Data> <Data Name="ExtraString">\Device\CdRom0</Data> </EventData> </Event> Should I ignore the Windows Problem Reports & Solutions advice to download the missing RAID controller (Intel Matrix Storage Manager (iaStor.sys) driver?