After looking at it, I think that I had knocked out some drivers that the headset needs when I removed some stuff with nLite. I have another machine right now with the headset fully installed, is there a way to figure out EXACTLY what drivers I would need only to install the headset with a new install? Also, the plantronics headset has multiple things that are added to the device manager, do I need to look at them all individually? Any Ideas??