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Hi, this is my first post in this forum and I’d like to thank everyone who helped in any way towards the successfully recovery of my clients hard drive using the methods outlined in this now mammoth post. I have been reading and taking snippets of information from every response and am so happy that it worked. The affected drive is from a HP TouchSmart IQ500. It is a 500 GB drive and was suffering from the BSY error. But now it’s all good. God bless Amen