Hello. I will edit it. I apologize for the inconvenience. SONY tech support basically said that it's $100 for a Sony location to do the work for me, for which I get the service and no hardware to do it myself if it happens again. OR, they told me to purchase or borrow a "Recovery Disk" from someone. They added that it wasn't illegal to borrow or purchase second hand since the disk itself will only work if you have the product key and license from your computer. None of the online stores have this disk available, Sony discontinued it, and now I'm left with the option of finding someone who has the disk to loan me or BUYING a full XP MCE. Any suggestions.........?