took a picture before sending it in after it was hanging in the bios (on two machines with different cables, PSU, SATA controllers etc.). lucky enough it was a plain vanilla installed xp on it, no data was yet moved to it. Number:9QM88KAF:ST3500320AS:9BX154-303:SD15:09165:KRATSG:2008/12/15:2009/01/03:OEM:mahk:Germany:BIOS hung:XPPRO32/Linux2.6.xx:HEC300W