Whether it is possible to trust seagate techsup? Hello. How may I help you? Ivanich: Hi,can you let me know whether my hard drive is affected? Ivanich: Device Model: ST3750330AS Serial Number: 9QK0XQN0 Firmware Version: SD15 Jason H.: sure let me check for you. Jason H.: Your drives should be okay. Ivanich: this mean, i don't need firmware update? Jason H.: Correct. Ivanich: And problems which described on your forums about failing 7200.11 drives - it doesn't happen with my drive? Jason H.: Correct it is only certain serial and part numbers. Yours was not one of them.