bcampbell3

I posted this is the Dell Forums earlier today... I am having the same problem with a different imaging method: Optiplex 760 AHCI Imaging Problem 08 Dec 2008 10:37AM I'm having a problem imaging our new Optiplex 760 in AHCI mode. I can image the workstation when I set the HD to ATA mode in the BIOS. I can also set the BIOS back to AHCI mode after imaging (of course, I update the following devices with the newest driver.) What happens is the following: With the BIOS set to AHCI mode, I boot the machine from a Bart's PE USB drive. I run ghost and image the machine with XPSP3 that includes all of the drivers needed. Reboot the machine and the Windows logo with the blue status bar appears. The machine freezes, and reboots itself into the safe mode selection screen. What I have found so far is that the following devices are new for this system: (I think these are the culprit) PCI\VEN_8086&DEV_3A22&CC_0106 PCI\VEN_8086&DEV_3A02&CC_0106 I have edited our sysprep.inf file to include the following in the [sysprepMassStorage] section: PCI\VEN_8086&DEV_2652&CC_0106=c:\sysprep\massstorage\old\iaahci.inf PCI\VEN_8086&DEV_2653&CC_0106=c:\sysprep\massstorage\old\iaahci.inf PCI\VEN_8086&DEV_5029&CC_0106=c:\sysprep\massstorage\old\iaahci.inf PCI\VEN_8086&DEV_27C1&CC_0106=c:\sysprep\massstorage\iaahci.inf PCI\VEN_8086&DEV_27C5&CC_0106=c:\sysprep\massstorage\iaahci.inf PCI\VEN_8086&DEV_2681&CC_0106=c:\sysprep\massstorage\iaahci.inf PCI\VEN_8086&DEV_2821&CC_0106=c:\sysprep\massstorage\iaahci.inf PCI\VEN_8086&DEV_2829&CC_0106=c:\sysprep\massstorage\iaahci.inf PCI\VEN_8086&DEV_2922&CC_0106=c:\sysprep\massstorage\iaahci.inf PCI\VEN_8086&DEV_2929&CC_0106=c:\sysprep\massstorage\iaahci.inf PCI\VEN_8086&DEV_3A02&CC_0106=c:\sysprep\massstorage\iaahci.inf PCI\VEN_8086&DEV_3A22&CC_0106=c:\sysprep\massstorage\iaahci.inf PCI\VEN_8086&DEV_2652&CC_0104=c:\sysprep\massstorage\old\iastor.inf PCI\VEN_8086&DEV_2682&CC_0104=c:\sysprep\massstorage\iastor.inf PCI\VEN_8086&DEV_27C3&CC_0104=c:\sysprep\massstorage\iastor.inf PCI\VEN_8086&DEV_27C6&CC_0104=c:\sysprep\massstorage\iastor.inf PCI\VEN_8086&DEV_2822&CC_0104=c:\sysprep\massstorage\iastor.inf PCI\VEN_8086&DEV_282A&CC_0104=c:\sysprep\massstorage\iastor.inf The location c:\sysprep\massstorage folder contains the latest Intel Matrix Storage Manager drivers. I've tried the one on Dell's website (Version 8.5.0.1032, A15) for the 760 (Windows XP) and I've also tried the newest driver directly from Intel. The location c:\sysprep\massstorage\old refers to the previous device drivers for devices that aren't included in the new driver. This allows us to image all of the devices we currently have from Dell (D400-D430, D600-D630, D800-D830, E4200, E4300, E6400, E6500, Optiplex SX & GX 270, 280, 620, 745, 755 and now 760.) All of the devices that I listed except the Optiplex 760 are currently imaging fine in AHCI mode (where applicable and ATA mode where not.) We use Bart's PE as our boot environment and I can boot fine in AHCI mode. I assume my problem is I'm either not listing a device in the [sysprepMassStorage] section of sysprep.inf... OR In the newest Matrix Storage Manager, the iaStor.inf and iaAHCI.inf have the following in the [ControlFlags] section: ExcludeFromSelect=* I think previous versions of this driver have had a specific list of devices in the list, this one has all devices, hence the "*". **UPDATE: The ControlFlags section does not impact this issue, it merely removes the device listing from certain user interface displays. My bad. Please feel free to post any/all thoughts as I need to have this resolved ASAP. Thanks! Ben