urik

nothing. there doesn't appear to be any reference to the issue in either the system log or application log. I did a search about the issue, and did come up with a spool dll on MS web site showing an older number. I am thinking I maybe should install the older dll file and see what happens.

I've tried both R116800 and R166999. The error message every time is RPC server is unavailable. However, I checked and it is running (services; remote procedure call). When I go to Print Spooler, it shows off, and when I start it, it always turns off when I try to install the driver.

I am trying to install 64 bit drivers for xp64, specifically, for 3100CN (dell lazer). Reply is "print spooler" not active, or RPC not active. Activited, but won't stay activiated, so error message. Can't install 64 bit printer drivers. Any ideas.