WisdomSeeker

Why does the Business Contact Manager fail? Please tell me this is not a malware problem? I am trying to use Outlook 2007 Professional with Business Contact Manager. I have two small .pst files that I use in Outlook. One is 240 MB and the other is 1,400 MB. Before I add a Business Contact Manager database the two .pst files work fine together. (And I have had a .pst file in the past that was 1,900 MB and worked fine). And if I remove either of the .pst files and then add an empty BCM database everything seems to work OK. However, if I have both .pst files active and then try to add a new (empty) BCM database, I get the following message when Outlook attempts to start: "Cannot start processing services. There is not enough free memory to run this program. Quit one or more programs and then try again. And there are no programs other than Outlook running. This machine is running XP with SP3 and has 4 GB of Ram which should be waaaaaaay more than enough to handle this load. What is wrong? I am totally stumped at this point and am not sure what to even try next. Here is what HiJack reports: Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 4:11:04 PM, on 2/24/2009 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16791) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\system32\Ati2evxx.exe C:\Program Files\ASUS\Drive Xpert\SteelVine.exe C:\Program Files\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Program Files\Java\jre6\bin\jqs.exe C:\Program Files\Norton Internet Security\Engine\16.2.0.7\ccSvcHst.exe C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\SearchIndexer.exe C:\Program Files\Norton Internet Security\Engine\16.2.0.7\ccSvcHst.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\RTHDCPL.EXE C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Windows Desktop Search\WindowsSearch.exe C:\WINDOWS\system32\taskmgr.exe C:\Program Files\Mozilla Firefox\firefox.exe T:\Editors\UltraEditStudio\v09-0\UEStudio.exe C:\WINDOWS\system32\dllhost.exe C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE T:\Registry Tools\HiJackThis\HijackThis.exe R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll O2 - BHO: AskBar BHO - {201f27d4-3704-41d6-89c1-aa35e39143ed} - C:\Program Files\AskBarDis\bar\bin\askBar.dll O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Engine\16.2.0.7\coIEPlg.dll O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Engine\16.2.0.7\IPSBHO.DLL O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\16.2.0.7\coIEPlg.dll O3 - Toolbar: Ask Toolbar - {3041d03e-fd4b-44e0-b742-2d9b88305f98} - C:\Program Files\AskBarDis\bar\bin\askBar.dll O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [setDefPrt] C:\Program Files\Brother\Brmfl04g\BrStDvPt.exe O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000 O9 - Extra button: ATI TV - {44226DFF-747E-4edc-B30C-78752E50CD0C} - C:\Program Files\ATI Multimedia\dtv\EXPLBAR.DLL O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1232082596171 O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files\Norton Internet Security\Engine\16.2.0.7\coIEPlg.dll O23 - Service: 57xx SteelVine (57xx SteelVine Manager) - Unknown owner - C:\Program Files\ASUS\Drive Xpert\SteelVine.exe O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe O23 - Service: Norton Internet Security - Symantec Corporation - C:\Program Files\Norton Internet Security\Engine\16.2.0.7\ccSvcHst.exe -- End of file - 6033 bytes Here is my hardware setup: 3.15 gigahertz Intel Core2 Duo 64 kilobyte primary memory cache 6144 kilobyte secondary memory cache Slot 'DIMM0' has 2048 MB (serial number SerNum00) Slot 'DIMM1' is Empty Slot 'DIMM2' has 2048 MB (serial number SerNum02) Slot 'DIMM3' is Empty Board: ASUSTeK Computer INC. P5Q-PRO Rev 1.xx Bus Clock: 333 megahertz BIOS: American Megatrends Inc. 1613 12/03/2008 2329.12 Gigabytes Usable Hard Drive Capacity 2165.39 Gigabytes Hard Drive Free Space Local Drive Volumes c: (NTFS on drive 1) 148.70 GB 121.39 GB free d: (NTFS on drive 0) 377.49 GB 373.64 GB free e: (NTFS on drive 0) 83.89 GB 80.80 GB free f: (NTFS on drive 0) 38.72 GB 38.30 GB free g: (NTFS on drive 2) 503.31 GB 480.29 GB free j: (NTFS on drive 3) 180.04 GB 137.91 GB free l: (NTFS on drive 4) 500.10 GB 437.98 GB free m: (NTFS on drive 2) 377.49 GB 376.60 GB free t: (NTFS on drive 2) 119.39 GB 118.48 GB free Windows XP Professional Service Pack 3 (build 2600)

I have Office Professional 2007 (which includes Outlook 2007 with Business Contact Manager) installed on my laptop. And I have Office Professional Plus 2007 (which does NOT include the BCM in Outlook 2007) installed on my desktop. Is there a way for me to de-activate BCM on my laptop and install it on my desktop instead (not looking for a illegal solution but a totally legit solution)?

Did you ever get an answer?

I am building a new machine. I was using Outlook 2003 on the old machine. I am using Outlook 2007 on the new machine. I have imported all the folders (and content) from my .pst file. I have imported all the rules (although I somehow ended up with errors in all the rules, but at least they are there). However, I cannot figure out how to migrate all my email pop account set-ups. I have about two dozen accounts and do not want to have to re-enter all the account set-up data. I am positive that I am not the first person to need to do this. Yet, I cannot find any native-to-Outlook process or any free quickie-utility after an Internet search. Can you help me? (Note that I am NOT talking about migrating between Outlook Express or gmail or MS exchange accounts -- this is straight Outlook 2003 to Outlook 2007). This should be unbelievably simple??

OK. Called Microsoft. They had me delete the AddIns entries from my Registry. All is good. Thanks.

Why is Outlook 2007 running out of memory? I am using a Thinkpad T60P laptop with 2GB of memory and 120GB harddrive. (Harddrive has about 60GB free). I am running WinXP with SP3. Whenever I attempt to start Outlook I get an error message that pops up that tells me that I am "...out of memory or system resources". I cannot expand my folders, I cannot move folders. I basically cannot do anything or I get an out of memory error. Outlook is the only application listed as running on the Application tab in the Task Manager. I have two .pst files: one is 1,009K and the other is 324,937K which are obviously small-ish .pst files. (I am running 3 .pst files on my desktop (that only has 512MB of memory) that are all larger than 1,000,000K and I get no problems at all--although I am using Outlook 2003 on the desktop). I have run an AV scan and have no virus. I have also run Ad-Aware, Spybot, and MalWareByte's Anti-Malware and have no mal-ware. Is there a setting in Outlook that I have somehow overlooked? I am running the Business Contact Manager in Outlook but this system should have more than enough memory to handle Outlook running by itself? What am I missing. Please help me as I am aggravated byond belief at this point.

Wow, after seeing that I had to post the processes tab on my computer after startup: Processes You are killing me.

Thanks. This is very helpful. I think that SQLServer is running because I am using the BusinessContactManager in Outlook 2007 (which is actually the whole reason I am trying to get this laptop working).

Thanks for your reply. I should have been more precise with my wording. I did realize that I probably could turn off a bunch of stuff. My real issue is I don't know what stuff I need and what stuff I do not need. I already have a tool that shows me what starts when I turn my machine on, but may look at AutoRuns anyway as it does look impressive. However, it still does me no good if I do not know what to turn off and what to allow to keep running. So, re-worded = What processes do I need to keep running and which processes I can disable. Or how can I tell, what processes need to keep running and which processes I can disable.

On my laptop (Thinkpad T60P with 2gb of memory), when I tried to move some folders around inside Outlook 2007 I got an error that said there was not enough memory to complete the action (the action was moving a folder with relatively few notes in it)? So, I looked at running processes and there seemed to be more than I am used to seeing. So, I closed all the active applications and re-checked. At this point, the application tab shows zero applications running. But the Processes tab shows 78 running processes and a bunch of these are using 8K or memory. What are all these things? My desktop only has 44 running processes at start up and they seem to be taking 3-4K each rather than so many taking 7-8K. Here is a picture (I do not know how to capture a list of the running processes other than by doing a screen capture). How can I tell what is really needed and what is garbage? I do have Avast AntiVirus running and have done a scan. Nothing detected.

So, I use this ModifyPE program in the file before I create the ISO image with nLite? If so, where do I look for the file that nLite is using to make the ISO?

OK. I gave up on trying to customize my bootable XP disc (see http://www.msfn.org/board/nLite-for-Dummie...l&p=792623) as I am just not smart enough to figure out all the options and there is no documentation. So, I created a very basic XP with the integrated SP3 and burned the image. Started my install. Would not let me install XP onto my SATA hard drive. OK. No problem, I will just use my PATA HD for XP instead (and rearrange how I was going to divide up the drives). Got to 44% done and got an error message that says, "Setup cannot copy the file: winntbbu.dll" How do I resolve this problem?

This was helpful. Thanks. Unfortunately, the author does not explain the why behind his selections and he does not cover all the bases. So, I am still looking for an explanation of what all the features/options do. nLite seems like such a great tool. It is just a shame that there is no explanation of what most of the options actually do. Hope this helps! http://wiki.eeeuser.com/howto:nlitexp

Let me try again. 1. I am planning to get rid of Vista. (Will research the tools suggested, but this is not the hard part for me). 2. I would like to load XP once I have gotten rid of Vista. 3. I cannot load XP because I do not have a bootable disc. 4. I have a separate computer that I can use to create a bootable XP disc with nLite. 5. I do not understand what all the options listed in the Unattended section of nLite do/control. 6. I am looking for some documentation of that section (preferably some that is written with the novice user in mind rather than somebody that builds bootable discs for a living). 7. If you can provide a link to such documentation, I would be very much appreciative.

Not sure what DODWipe or DHDW are, but can you point me to documentation of the Unattended section of nLite so that I can finish creating the install disc for XP?