extradesk
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Posts posted by extradesk
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I purchased a refurbished Dell laptop. For the Wireless Network Connection it has-- Intel PRO/Wireless 2915ABG Network Connection.---- For LAN it has Broadcom 570x Gigabit Integrated Controller.--- It connects sporadically with the wireless....(I suspect it must be getting signal from my neighbor)....I don't particularly want to use wireless at home. I tried to connect it to my Verizon DSL cable which I have for my desktop (which I disconnected) and it shows it's plugged in, but doesn't connect to internet. I have a Westell 6100 DSL modem. What can I do to connect the laptop? It is Windows XP.
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Thank you, thank you, thank you, guoqiang! I have no idea how that became disabled, but it's working now by following your directions.
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That's my problem....help and Support will not run.
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I went to C;\windows\pchealth\helpctr\binaries and found these applications
helpctr.exe.....helphost.exe.....helpsvc.exe....hscupd.exe.....msconfig.exe
I hesitate to click on any of them without knowing what it is (have enough trouble) any suggestions?
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Thanks. Tried both suggestions and nothing! It just isn't there. How can I get it....is there a download or something? Since it's part of the the system programs, is there a way to get just it from recovery? I can't imagine how it was deleted. I do everything I can to keep my pc clean.
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I have pop-ups saying I need to start the help and support service. Try as I might I can't find it. I did a search, and went to msconfig and checked all programs listed there and I seem to have lost it from my pc. How can I get it back?
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In trying to do a restore I find I have several points to choose from and I've tried several. It goes through its cycle and ends up with the message 'cannot restore'. I don't have any viruses or malware that I can find, I keep it as clean as possible. At the moment I'm not having any major problem requiring a restore, but I have in the past and want it available if I need it in the future. I'd appreciate any help.
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I'm trying to copy Documents and Settings to an external HD, but it says can't copy NTuser.dat because it's in use and to close down whatever is using it. I closed down everything I could think of including the internet protection apps (turned of internet too) and that still comes up. Any idea how I can do this? I've had to do a System Recover and don't want that hassle again if I can help it.
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LAN connection not working
in Networks and the Internet
Posted
Thank you for your response. I tried many things and nothing worked. The 'Properties' are different on the laptop connection from the desktop. The laptop was a corporation pc so I unchecked several things (I don't know what all) and guess what....it works!! I really feel dumb! (but happy)
Thanks again