trishta

Automatic updates recommended a SP 3 update. I did this 7/10 ever since I have been unable to log on to my computer. I am stuck in the start up loop. First screen is where I choose the OS then next screen is Safe Mode and so on. I am unable to do last know good configuration only safe mode. I go to safe mode and control panel to remove SP3 When I do this it state that it was unable to find SP3. I also cannot do system restore it states that my computer is not protected when I try this. Help! I would be willing to do recovery but I do not want to lose all of my documents and pictures. If I do recovery will I lose all information on hard drive?????? I have a HP Pavillion system with intel pentium 4.

Automatic updates recommended a SP 3 update. I did this 7/10 ever since I have been unable to log on to my computer. I am stuck in the start up loop. First screen is where I choose the OS then next screen is Safe Mode and so on. I am unable to do last know good configuration only safe mode. I go to safe mode and control panel to remove SP3 When I do this it state that it was unable to find SP3. I also cannot do system restore it states that my computer is not protected when I try this. Help! I would be willing to do recovery but I do not want to lose all of my documents and pictures. If I do recovery will I lose all information on hard drive?????? I have a HP Pavillion system with intel pentium 4.