hi, first of all, i'm not very computer-literate, but I haven't been able to find help anywhere else, so i hope you can shed some light on my problems... First of all...when I try to download anything off the internet (for eg. Itunes) i get the message "your current security settings do not allow this file to be downloaded". I have tried everything I can think of, and also what other people have been advised to do on other forums, such as changing the firewall settings, the custom level of security...sooo many things!! Does anyone have an idea that will work!? Secondly... I got a virus on my laptop (Fujitsu Siemens) and tried to re-install XP, it seemed to work, but now I when I start the laptop, the screen goes blue and I am told that the iaStor.sys file cannot be found. I am not sure if I can download this? But due to my first problem, even if it is downloadable, my security settings will not allow it!! Also...when the windows updater runs, it fails to download the updates, I am not sure if this is related to the first problem..?? I would reeeeallu appreciate some help with these problems....!! thanks!!