Hello, I have a problem with a customer of mine who has created another user profile and in doing so, "lost" the ability to log in to her "default" Administrator account. I am trying to help her over the phone and it has been somewhat exasperating ... I have tried having her look into the user profile settings from the System Properties window and I then tried to her to "copy to" the Administrator account into the default user, but she says that it won't continue copying because of some long drawn out error during the Confirm Copy stage ... my question is there an easier way to restore the original default Administrator Account as the current user? I think there is, but I am not sure on how to go about it ... any help would be greatly appreciated ... thanks in advance ... AKHandyman