TracyH

I am having trouble with 1 of my XP Media Edition 2002 SP2 machines. When I try to run the iTunes install program or the install program for MySpace IM I get an error saying riched20.dll is not found (but I found it in the i386 and the Microsoft Office folders). Then the iTunes install comes up with an 2895 error, that no one is able to help with at apple. It looks like others have been getting a similar problem and it is somehow related to the other install issue with the riched20.dll file. PLEASE HELP me someone. I have bought my son a new iPod for Christmas and I can't get the software installed for him.